# OBITUARe Help Center

> Help center for OBITUARe

## Frequently Asked Questions

- [Is support included?](http://help.obituare.com/en/articles/1891048-is-support-included.md): Chat with an operator or email us 24/7
- [How do I upgrade my service?](http://help.obituare.com/en/articles/1572843-how-do-i-upgrade-my-service.md): Easily change your service from Free to Premium or Lifetime
- [What is the refund policy?](http://help.obituare.com/en/articles/1891041-what-is-the-refund-policy.md): Our simple and honest refund policy.
- [How long does it take for an obituary to be approved?](http://help.obituare.com/en/articles/1891065-how-long-does-it-take-for-an-obituary-to-be-approved.md): Obituaries are viewable after they've been approved.
- [Will my obituary be published in the newspaper?](http://help.obituare.com/en/articles/1891067-will-my-obituary-be-published-in-the-newspaper.md)
- [What is a private obituary?](http://help.obituare.com/en/articles/1890911-what-is-a-private-obituary.md)
- [What is a public obituary?](http://help.obituare.com/en/articles/1890907-what-is-a-public-obituary.md)
- [What is an Online Guestbook?](http://help.obituare.com/en/articles/1890834-what-is-an-online-guestbook.md)
- [Do 100% of contributions go to the personal cause or charity?](http://help.obituare.com/en/articles/8487629-do-100-of-contributions-go-to-the-personal-cause-or-charity.md)
- [Do I need to pay taxes on funds I receive through a personal fundraiser?](http://help.obituare.com/en/articles/8487643-do-i-need-to-pay-taxes-on-funds-i-receive-through-a-personal-fundraiser.md)
- [Are contributions made via Obituare tax deductible?](http://help.obituare.com/en/articles/8491614-are-contributions-made-via-obituare-tax-deductible.md)

## How to Use OBITUARe.com

- [How do I set up a memorial fundraiser?](http://help.obituare.com/en/articles/8468617-how-do-i-set-up-a-memorial-fundraiser.md)
- [How will I receive the funds that I’ve raised for a personal cause?](http://help.obituare.com/en/articles/8487551-how-will-i-receive-the-funds-that-i-ve-raised-for-a-personal-cause.md)
- [How do I turn off donations and end a fundraiser?](http://help.obituare.com/en/articles/8487693-how-do-i-turn-off-donations-and-end-a-fundraiser.md)
- [Clearing Stripe Verification Requests: How to add verification information](http://help.obituare.com/en/articles/8500998-clearing-stripe-verification-requests-how-to-add-verification-information.md)
- [Set up a Stripe account: How to add payment information](http://help.obituare.com/en/articles/8491571-set-up-a-stripe-account-how-to-add-payment-information.md)
- [Don't have a bank account? Connect Cash App to your Stripe account.](http://help.obituare.com/en/articles/8491611-don-t-have-a-bank-account-connect-cash-app-to-your-stripe-account.md)
- [It's been over 30 business days and I am still waiting to receive my donation funds. How do I access the funds?](http://help.obituare.com/en/articles/8508317-it-s-been-over-30-business-days-and-i-am-still-waiting-to-receive-my-donation-funds-how-do-i-access-the-funds.md)
- [How to Report a Fundraiser](http://help.obituare.com/en/articles/8677781-how-to-report-a-fundraiser.md): These are the steps to report a fundraiser you believe is fraudulent or contains inaccurate information.
- [How to Submit your Obituary](http://help.obituare.com/en/articles/4178843-how-to-submit-your-obituary.md): Learn how to quickly submit your obituary
- [Create an Obituary with the Obituary Assistance Tool](http://help.obituare.com/en/articles/1890973-create-an-obituary-with-the-obituary-assistance-tool.md): Create a unique obituary in minutes using OBITUARe's Obituary Assistance Tool
- [Edit Your Obituary](http://help.obituare.com/en/articles/1521626-edit-your-obituary.md): Easily make any correction to your obituary.
- [Print an Obituary Template](http://help.obituare.com/en/articles/1513154-print-an-obituary-template.md): Easily print your obituary from a template in a few quick steps.
- [Edit an Obituary Print Template](http://help.obituare.com/en/articles/6676391-edit-an-obituary-print-template.md): Easily customize the design and content of an obituary print template.
- [Print a Service Program Template](http://help.obituare.com/en/articles/2368846-print-a-service-program-template.md): Easily print the service program in a few quick steps.
- [Edit a Service Program Template](http://help.obituare.com/en/articles/2368866-edit-a-service-program-template.md): Easily customize the design and content of the service program.
- [Print a Memorial Card Template](http://help.obituare.com/en/articles/4485130-print-a-memorial-card-template.md): Easily print the memorial card in a few steps
- [Edit a Memorial Card Template](http://help.obituare.com/en/articles/4485183-edit-a-memorial-card-template.md): Easily edit and customize a memorial card for your loved one.
- [Preview your Obituary](http://help.obituare.com/en/articles/2244699-preview-your-obituary.md): Easily preview an obituary to see your progress.
- [Invite Collaborators](http://help.obituare.com/en/articles/4463352-invite-collaborators.md): Invite collaborators to add their photos of your loved one.
- [Remove Logo](http://help.obituare.com/en/articles/2145816-remove-logo.md): Easily remove the OBITUARe logo from the print obituary and service program.
- [Set an Obituary to Private](http://help.obituare.com/en/articles/1890921-set-an-obituary-to-private.md): Easily set the obituary you created to private mode to ensure it doesn't show up in search results.
- [Delete an Obituary Guestbook Comment \(as the Obituary Admin\)](http://help.obituare.com/en/articles/1890825-delete-an-obituary-guestbook-comment-as-the-obituary-admin.md)
- [Access Your User Dashboard](http://help.obituare.com/en/articles/1891012-access-your-user-dashboard.md): Access the user dashboard to easily make edits to your obituary and other profile settings.
- [Delete an Obituary](http://help.obituare.com/en/articles/4464992-delete-an-obituary.md): Easily delete a profile you created from the dashboard.
- [View Your Obituary Activity](http://help.obituare.com/en/articles/2070986-view-your-obituary-activity.md): View all your obituary activity in one place. Obituary views, condolences, prints, comments and more.
- [Email an Obituary](http://help.obituare.com/en/articles/2114064-email-an-obituary.md): Easily send a pre-formatted email with all the obituary details
- [Search for Obituaries by City](http://help.obituare.com/en/articles/4503160-search-for-obituaries-by-city.md): Easily search for your loved one by a city.
- [Search for Obituaries by Name](http://help.obituare.com/en/articles/2145772-search-for-obituaries-by-name.md): Easily search for your loved one by first and last name

## Manage Your Settings at OBITUARe.com

- [Update your Profile Name and Email](http://help.obituare.com/en/articles/1890607-update-your-profile-name-and-email.md): Quickly update your name and email in the user dashboard.
- [Reset Your Password](http://help.obituare.com/en/articles/1890596-reset-your-password.md): Can't remember your password? Easily reset it from the login window.
- [Update your password](http://help.obituare.com/en/articles/1528888-update-your-password.md): Easily update your password from the user dashboard.