Yes, support is included! Although OBITUARe is a self-service platform we want to ensure you have a positive experience. No matter what plan you have, we will support you by:
Providing accurate and helpful responses to your questions
Sharing guides / tutorials to help you navigate the platform
Quickly resolving any issues
The best way to get quick support is to start a chat with us. If you catch us outside of normal business hours we'll respond the next business day. You can also email us anytime at [email protected].
We would like to know how we can serve you better with a better support model. Please answer this quick survey to help us understand your support needs.
Suggested premium support benefits:
Immediate chat support with extended business hours from 6:00 am to 11:00 pm PST
Hands-on support - A member of our team will complete the obituary and all templates for you based on your needs