We gladly refund payments for obituary services within 24 hours of approval as long as the obituary falls within the activity limits* - NO QUESTIONS ASKED. 

*ACTIVITY LIMITS: OBITUARe is able to track various metrics such as the number of times an obituary is: viewed, printed, and shared. If each of these counts are 1 or less, we will gladly honor a refund request.

TRY BEFORE YOU BUY: If you are unsure whether you want to make the financial commitment we encourage you to take advantage of the option to "Preview" your obituary prior to making a payment. You can create an online obituary, and build print templates for the obituary, service program and memorial card then utilize the preview feature to show you exactly how they will look.

INSTANT APPROVAL: No refunds will be given on instant approval payments. Instant approval is an option for users who sign up for the Free Plan but don't want to wait up to 48 hours for the obituary to be reviewed and approved. If a user is unsure whether or not to pay for this service we recommend waiting for the obituary to be approved within the normal limits. 

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